DICV Wins Gold at ICQCC 2024, Showcasing Excellence in Quality and Innovation

 December 11, 2024

DICV Wins Gold at ICQCC 2024,

Showcasing Excellence in Quality and Innovation

First international recognition for quality

Successfully competed against over 1000 teams from 14 countries

Chennai – Daimler India Commercial Vehicles (DICV), a wholly-owned subsidiary of Daimler Truck AG, has added its first international recognition to its growing list of achievements by winning the prestigious Gold Award at the International Convention on Quality Control Circles (ICQCC) 2024 in Sri Lanka. Two teams from DICV participated in this highly competitive event alongside 1,083 teams from over 14 countries.

ICQCC, an annual convention, serves as a global platform where leading organizations showcase groundbreaking ideas and best practices in quality control. DICV's journey to the Gold Award at ICQCC reflects the dedication, passion and rigorous teamwork, invested in addressing two critical challenges in heavy-duty truck manufacturing. The team utilized a structured, data-driven approach that included in-depth analysis, cross-functional collaboration and innovative problem-solving, to identify the root causes of these issues. The solutions implemented not only enhanced customer safety and operational efficiency, but also improved product quality.

Speaking on this monumental achievement, Satyakam Arya, Managing Director & CEO, Daimler India Commercial Vehicles, said, “I am truly impressed by the passion and commitment of our teams toward continuous improvement through the Quality Circle methodology. Winning the prestigious Gold Award at ICQCC 2024 is a proud moment for DICV and a testament to our focus on innovation, quality and operational excellence. Years ago, during a shop floor visit, I encouraged the team to prove that we are not just the best in India but among the best globally. They embraced that challenge, and this award showcases their dedication and ingenuity in setting new benchmarks for the commercial vehicle industry.”

DICV demonstrates its commitment to high quality standards through its ‘Daimler India School of Quality’, which equips the entire workforce with advanced quality skills and a growth-oriented mindset. The program is structured across three levels: the Foundation level covers ‘Basic Quality Tools & Methods’, the Secondary level teaches ‘Advanced Quality Tools with Six Sigma Approach’, and the University level focuses on postgraduate and research programs. Employees are assigned various courses at different stages of the program based on their qualifications and experience.

By fostering continuous learning and upskilling, DICV ensures that every employee stays up to date with evolving technologies and 

Further information on Daimler Truck is available at:

Asia.daimlertruck.com and www.daimlertruck.com

Daimler Truck at a glance

Daimler Truck Holding AG ("Daimler Truck") is one of the world's largest commercial vehicle manufacturers, with over 40 main locations and more than 100,000 employees around the globe. The founders of Daimler Truck have invented the modern transportation industry with their trucks and buses a good 125 years ago. Unchanged to this day, the company's aspirations are dedicated to one purpose: Daimler Truck works for all who keep the world moving. Its customers enable people to be mobile and get goods to their destinations reliably, on time, and safely. Daimler Truck provides the technologies, products, and services for them to do so. This also applies to the transformation to CO2-neutral driving. The company is striving to make sustainable transport a success, with profound technological knowledge and a clear view of its customers' needs. Daimler Truck's business activities are structured in five reporting segments: Trucks North America (TN) with the truck brands Freightliner and Western Star and the school bus brand Thomas Built Buses. Trucks Asia (TA) with the FUSO and BharatBenz commercial vehicle brands. Mercedes-Benz (MB) with the truck brand of the same name. Daimler Buses (DB) with the Mercedes-Benz and Setra bus brands. Daimler Truck's new Financial Services business (DTFS) constitutes the fifth segment, the product range in the truck segments includes light, medium and heavy trucks for long-distance, distribution and construction traffic and special-purpose vehicles used mainly in the municipal and vocational sector. The product range of the bus segment includes city buses, school buses and intercity buses, coaches and bus chassis. In addition to the sale of new and used commercial vehicles, the company also offers aftersales services and connectivity solutions.

Daimler Truck Asia at a glance

Daimler Truck Asia (DTA), under Daimler Truck AG, is an organizational unit that jointly operates Mitsubishi Fuso Truck and Bus Corporation (MFTBC) – an icon in the Japanese commercial vehicle industry with 90 years of history with its FUSO brand – and Daimler India Commercial Vehicles (DICV), an up and rising challenger in the Indian market. DTA adopts a strategic business model that allows its group entities to collaborate on product development, production, exports, sourcing and research activity to provide innovative, cutting-edge and best value products to customers. DTA’s vision is “to develop mobility solutions to embrace a better life for people and the planet,” and is aligned with Daimler Truck’s purpose, “For all who keep the world moving.”

Daimler India Commercial Vehicles Pvt. Ltd. at a glance

Daimler India Commercial Vehicles (DICV), a wholly-owned subsidiary of Daimler Truck AG, Germany, and operating under the umbrella of Daimler Truck Asia, is a full-fledged commercial vehicle player in India with a brand dedicated to its home market: BharatBenz. DICV produces and sells trucks from 10 to 55 tons, as well as BharatBenz buses, Mercedes-Benz coaches, and bus chassis. DICV’s state-of-the-art manufacturing plant at Oragadam near Chennai spreads over 400 acres (160 hectares) including a highly modern test track and is home to the company’s headquarters, R&D, and training operations. With one global quality standard, it also produces Daimler Trucks’ brands of FUSO, Mercedes-Benz, and Freightliner. Products and parts are exported to more than 60 markets in Africa, Asia, Latin America, and the Middle East. DICV represents an overall investment of more than INR 9,560 crores.